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Privacy Policy

We thank you for the trust you are showing us by providing us with your data. We are aware of the great responsibility and do everything we can to protect your data and ensure that you remain in control of your data.

In this data protection declaration you will find out which data we store and process for which purposes and how you can manage, export and delete them. If you have any questions, please feel free to contact us.

Responsible for data collection and processing (data protection officer):
Merico Entertainment S.A.
Condominio Vertical Residential Torres de la Colonia
1 KM al sur, 200 Oeste del deposito Santa Barbara
San Rafael de Escazu, San Jose
Costa Rica, America Central

We collect and process personal data only in compliance with data protection regulations and only if there is legal permission.

We collect, store and process data in order to be able to offer a service that is as smooth and comprehensive as possible with our website and to adapt it to your needs as far as possible. We adhere to the principles of data avoidance and data economy and only store data for as long as is necessary for the purposes of the service.

Data Collection
For example, we save your language setting and how you found out about us. However, the most important part of data collection is your user account, to which all your activities are linked. When you create a user account, this creation runs through the Klamm.de EF Api, with which we receive your Klamm ID (user ID on Klamm.de) and your user name, which you can change later. You can also voluntarily specify additional data such as an e-mail address.

We also store the content that you create, upload or receive from others when using our website. This includes, for example, e-mails / private messages that you compose and receive, photos and videos that you upload and texts that you e.g. write in the shoutbox.

We store and analyze your gaming behavior and game history in order to be able to offer you statistics and history. This also enables rallies and other bonus promotions.

We save your game history and page views including general data (e.g. time, IP address, browser, operating system, reference URL) in order to uncover any errors and misunderstandings. This data is only stored temporarily and automatically deleted after a period of 14 days, provided that storage is not required for evidence purposes.

Security Measures
We take organizational, contractual and technical security measures according to the state of the art to ensure that the provisions of the data protection laws are observed and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The security measures include, in particular, the encrypted transmission of data between your browser and our server.

Disclosure of data to third parties
Data will only be passed on if it is absolutely necessary for contractual purposes in compliance with legal requirements.
We take appropriate legal precautions and appropriate technical and organizational measures to ensure the protection of your data in accordance with the statutory provisions. In order to be able to offer the service, we pass on data to the following partners:

- Klamm.de [ disclosure of your user ID ]
- External payment service providers (PayPal, Klarna, Skrill) [ disclosure of your user ID ]
- Flashslots.de (in-house) [ Forwarding of the calls made for the purpose of license comparison and statistics ]
- Casoony.com (in-house) [ Forwarding of the game calls made for game processing ]
- Zeusplay.com [ Forwarding of the game calls made for game processing ]

An additional transfer of data to third parties does not take place unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 (1) (c) GDPR.

Newsletter and e-mail receipt
You have the option of activating the receipt of the newsletter. You will then receive information about news and promotions on playerswincasino. The double opt-in procedure and logging ensure security: Registration for our newsletter takes place in a so-called double opt-in procedure, whereby you receive an e-mail after registration in which you ask to confirm your Registration requested. This confirmation is necessary so that nobody can register with someone else's e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. You can object to and deactivate the receipt at any time, either in your Profile or by following the link at the end of such a newsletter. If you provide your e-mail address, you may also receive other important e-mails informing you about changes to your account, e.g. if it has been blocked or logged off.

External payment service providers
We use external payment service providers, via whose platforms you as a user and we can carry out payment transactions. (e.g. PayPal, Klarna, Skrill ).
As part of the fulfillment of contracts, we use the payment service providers on the basis of Article 6 Paragraph 1 lit. b. GDPR a. In addition, we use external payment service providers on the basis of our legitimate interests in accordance with Article 6 Paragraph 1 Letter b. DSGVO in order to offer our users effective and secure payment options. The data processed by the payment service provider includes inventory data such as name and address, bank data such as account numbers or credit card numbers, passwords, TANs and checksums as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account or credit card-related information, only information with confirmation or negative information about the payment. Under certain circumstances, the payment service provider may transmit the data to credit agencies. The purpose of this transmission is to check identity and creditworthiness. We refer to the terms and conditions and data protection notices of the payment service providers. The terms and conditions and data protection notices of the respective payment service providers apply to the payment transactions, which can be accessed within the respective websites or transaction applications. We also refer to this for the purpose of further information and the assertion of revocation, information and other data subject rights.

Information about your data and exporting data
You have the right to receive information about your personal data stored by us at any time. You can export all of your data at any time. All data is provided in json format and can therefore be used elsewhere. Due to technical challenge, creating the data may take some time.

Export Data

Deletion of Data
You also have the right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. You can request the deletion of your data at any time. For security reasons and to prevent fraud, your data will only be irrevocably deleted after 7 days, during which time it will no longer be publicly accessible, but can be restored.
Data will be excluded from deletion until the incident has been finally clarified, insofar as storage is required for evidentiary purposes.

Unregister account and delete data


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Last change: 05/30/2018
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© 2017 Merico Entertainment S.A., Condominio Vertical Residencial Torres de la Colonia, 1 KM al sur, 200 Oeste del deposito Santa Barbara, San Rafael de Escazu, San Jose, Costa Rica, America Central